Data processing agreement (DPA)

Normally not needed

With m2 remote support, server, connection log and certificate authority run on your side. Sessions are end-to-end encrypted, and m2 development gmbh has no access to your data. m2 therefore does not process personal data on your behalf, and a data processing agreement is not needed.

When a DPA is needed

We conclude a DPA with you if m2 may gain access to your data:

• m2 provides support for you, for example in a session on your system.
• m2 sets up or maintains your server.

The agreement governs processing under Art. 9 FADP and, where applicable, Art. 28 GDPR.

Further information

What the service stores and how it encrypts is described on the Security page and in the privacy policy.